Standing By
Contact us by e-mail, phone or mail
Register
Next Tests:
6/2
Please select a topic below to view contact guidelines.
Note: If you contact us to request a service, once we receive that request, it cannot be canceled.
- Register for SAT or SAT Subject Tests™
Topic Online By Mail By Phone Register for SAT or SAT Subject Tests Registering Online
Credit card requiredUse the registration envelope that comes with the registration guide. This is required for payment by check or money order, or for special circumstances (credit cards are also accepted in most cases). If you do not have the appropriate envelope, mail your form to: College Board SAT ProgramP.O. Box 8056Mount Vernon, IL 62864-0208Not available for first-time registrants (See "Re-register" below if you have previously registered to take the SAT.) - Re-register for SAT or SAT Subject Tests
Topic Online By Mail By Phone Re-register for SAT or SAT Subject Tests Re-registering Online
Credit card requiredRequired for payment by check or money order, or for special circumstances. Additional processing fee required
Credit card required - Change test center or date
Topic Online By Mail By Phone Change test center or date Submit change online
Credit card required for change feeNot applicable Credit card required for change fee - Change test type
Topic Online By Mail By Phone Change test type This cannot be done online Not applicable Credit card required for change fee - Get scores
Topic Online By Mail By Phone View Scores
Available online several weeks after test dateView Scores Online Sent by mail about five weeks after the test Additional processing fee required
Credit card required - Send scores
Topic Online By Mail By Phone Send your scores
Credit card requiredSend scores online Credit card required for score report fee Use Registration form, Correction form or Additional Score Report Request form (full payment of score report fee is required for processing) Credit card required for score report fee ($10.50 per report) - Rush score reports
Topic Online By Mail By Phone Rush score reports Rush Reporting
Credit card requiredUse Additional Score Report Request form (full payment of rush report fee plus score report fee(s) is required for processing) Credit card required for rush report fee ($30), plus score report fee ($10.50 per report) - Cancel my scores
After you take the SAT, you may cancel your score up until 11:59 ET on the Wednesday after you took the exam.
Learn more about cancelling your scores.Topic Online By Mail By Phone Cancel my scores This cannot be done online or by email Send the completed and signed Score cancelation form via overnight delivery service Fax the completed and signed score cancelation form - Order Question-and-Answer Service or Student Answer Service
Topic Online By Mail By Phone Order Question-and-Answer Service Question-and -Answer Service and Student Answer Service
Credit card requiredUse Registration Form or SAT Answer Reporting Services Order Form (full payment is required for processing) Credit card required for fee $18 Order Student Answer Service Question-and -Answer Service and Student Answer Service
Credit card requiredUse Registration Form or SAT Answer Reporting Services Order Form (full payment is required for processing) Credit card required for fee $13.50
By Telephone
You can also contact SAT Program Customer Service by telephone Monday through Friday, from 8 a.m. to 9 p.m. Eastern Time. Summer hours for SAT Program Customer Service (after the June administration through August) are Monday through Friday, from 8:30 a.m. to 8 p.m. Eastern Daylight Time.
- Domestic (866) 756-7346
- International (212) 713-7789
- Services for Students with Disabilities (609) 771-7137
- TTY (for students who are deaf or hard of hearing)
- Domestic (888) 857-2477
- International (609) 882-4118
By Mail
For Customer Service requests, write to:
Do not use this address for mailing paper registrations.
Contacting the SAT Program about Problems on Test Day
If you encounter problems on test day, you need to communicate them to the SAT Program by the Wednesday after the test administration. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the chart below to identify the best way of contacting us.
| Method of Contact | Fax | Overnight Mail | |
|---|---|---|---|
Canceling ScoresCancellation includes scores on ALL tests you take on one day, unless your equipment malfunctions. Once we receive your request, your scores cannot be reinstated. Cancellations must be received by 11:59 p.m. Eastern Time on the Wednesday following the test. |
(610) 290-8978 | - |
SAT Program
Score Cancellation
1425 Lower Ferry Road
Ewing, NJ 08628
|
Test Center ComplaintsIf you have a complaint about the test center or testing conditions, send us a letter explaining your complaint. Your scores could be delayed while your complaint is investigated. |
(609) 771-7710 | testcenter @info.collegeboard.org |
SAT Program
Test Administration Services
1425 Lower Ferry Road
Ewing, NJ 08628
|
Report Suspected CheatingCheating is not okay. It is unfair to students who have put in the hard work and play by the rules. If you see it or hear about it, report it. You can confidentially report suspected cheating on the SAT by contacting the Office of Testing Integrity at (609) 406-5430 or 1-800 353-8570. |
satquestion @info.collegeboard.org |
Office of Testing
Integrity
P.O. Box 6671
Princeton, NJ 08541-6671
|
|
Test Error or AmbiguityIf you encounter a test error or ambiguous question, continue testing. Report the problem to the supervisor before you leave the test center, then write to us, including the test section, the test question (as well as you can remember it), and an explanation of your concern. The SAT Program will respond to written inquiries. |
(609) 683-2800 | satquestion @info.collegeboard.org |
SAT Program
Test Development
225 Phillips Boulevard
Ewing, NJ 08628
|